Privacy Policy
1. About This Policy
This privacy policy describes how Taleni (the "practice", "we", "us") collects, uses, stores, and protects personal information obtained through the website at taleni.info and through the delivery of coaching services at the studio located at Florianigasse 28, 1080 Vienna, Austria.
Taleni is an independent coaching practice. The handling of personal data is governed by the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Austrian data protection legislation. By using this website or engaging with the coaching services described here, you acknowledge this policy.
2. Data We Collect
We collect personal information in the following contexts:
Website Contact Form
When you submit an enquiry via the contact form on this site, we collect your name, email address, and the content of your message. This information is used solely to respond to your enquiry.
Coaching Intake Records
At the commencement of a coaching engagement, we collect information relating to your training history, fitness goals, lifestyle factors, and physical status as described in the intake session. This information is used exclusively for the purpose of programme design and ongoing coaching delivery.
Session Logs and Programme Records
During and following each coaching session, session performance data and written notes are recorded and retained as part of the client file. These records inform the design of subsequent programme blocks.
Website Analytics
This website may collect anonymised analytical data relating to pages visited, session duration, and general device type. This data is used to understand website usage patterns and does not identify individual visitors.
3. Legal Basis for Processing
We process personal data under the following legal bases as defined by Article 6 of the GDPR:
- Contractual necessity: Data collected as part of a coaching engagement is processed to fulfil the service agreed between the practice and the individual.
- Legitimate interests: Website analytics and enquiry handling are processed based on our legitimate interest in operating and improving the practice's communications.
- Consent: Where consent is obtained for optional communications or cookie usage beyond functional necessity, this is documented and can be withdrawn at any time.
4. Data Storage and Security
Personal data is stored securely. Client coaching records are retained for the duration of the coaching relationship and for a period of five years thereafter for administrative purposes, in accordance with applicable retention requirements. Enquiry correspondence is retained for twelve months from the date of the last exchange.
We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with service providers who support the functioning of this website or the delivery of coaching services (such as email hosting providers), subject to appropriate data processing agreements.
5. Your Rights
Under the GDPR, you have the following rights with respect to your personal data:
- The right to access data we hold about you
- The right to rectification of inaccurate data
- The right to erasure ("right to be forgotten") where no overriding legitimate purpose exists
- The right to restriction of handling in certain circumstances
- The right to data portability where applicable
- The right to object to the handling of your data
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
6. Cookies
This website uses cookies. For a full description of the cookies used, their purpose, and how to manage your preferences, please refer to our Cookie Policy.
7. Scope Statement
Taleni is an independent wellness resource focused on everyday movement quality and active lifestyle practices. The content on this site and the coaching services described here are not affiliated with any governmental or institutional body.
8. Contact and Supervisory Authority
For any queries regarding this privacy policy or the handling of your data, contact us at:
TaleniFlorianigasse 28
1080 Vienna, Austria
[email protected]
You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde), Barichgasse 40-42, 1030 Vienna.